SUPPORT
Found a genuine problem?
Use this page for faults that are not already answered by the FAQ or update notes. Your support email address does not need to be displayed publicly on the website.
BEFORE SENDING
Help us reproduce the problem.
- Check the FAQ first
- Check the Updates page for known fixes
- Describe exactly what you were doing
- Include the exact error message if there is one
- Tell us what you expected to happen
A public comments forum is deliberately not being used. That avoids spam and constant moderation while still giving customers a route for real problems.